FAQ

Frequently Asked Questions (FAQ)

 


What materials are your pieces made from?


Our jewellery is made from high-quality brass and finished with 16K gold plating for a beautiful, long-lasting shine.


Is the necklace adjustable?


Yes! Our necklaces come on a 16–19” adjustable chain, so you can choose the length that suits your style or neckline. The product images show the necklace at its full length.


How do I care for my EVN Jewellery?


To keep your jewellery looking its best, we recommend the following care tips:

Store in a cool, dry place, away from direct sunlight and moisture

Avoid contact with lotions, cosmetics, and perfumes to prevent tarnishing

Remove before showering, swimming, or working out to protect the plating

Wipe gently with a soft, lint-free cloth after each wear to remove dirt and oils

Taking a few simple steps can help extend the life of your favourite pieces

 


Can I wear EVN Jewellery every day?


Our pieces are designed for everyday wear, but to maintain their shine and quality, it’s best to avoid water, sweat, and chemicals. Treat them with care, and they’ll stay beautiful for years to come


Do you offer gift packaging?


Yes! All EVN Jewellery is beautifully packaged and ready to gift, whether it’s for a loved one or a treat for yourself.


What if I have a question not listed here?


We’re here to help! Please email us at evnjewellery@gmail.com and we’ll get back to you as soon as possible.